Work Scripts
A collection of ready-to-use phrases for common work situations — saying no, giving feedback, asking for clarity, pushing back, and following up.
Saying No to Tasks
“I don't have the bandwidth for that this week. Can we revisit it next sprint?”
When you're at capacity
“I'd like to help, but I need to prioritize what's already on my plate.”
“I'm going to decline this one so I can focus on what I've already committed to.”
“If I take this on, something else will have to give. Which should I deprioritize?”
When your manager adds to your workload
Giving Feedback
“I want to share something I noticed. My intent is to be helpful, not critical.”
Opening a feedback conversation
“Here's what I've been observing. I think there's a small adjustment that could make a big difference.”
“I want to give you honest feedback because I respect your work and think it could go even further.”
“I noticed something that might be getting in the way. Would you be open to hearing about it?”
Asking for permission first
Asking for Clarity
“I want to make sure I'm aligned with what you need. Can you clarify the expected outcome?”
“Before I start, I'd like to confirm the scope. Can we spend five minutes getting on the same page?”
Before starting a new project
“I'm not sure what success looks like here. Can you help me understand the priority?”
“I have a few questions before I move forward. I want to make sure I don't go in the wrong direction.”
Pushing Back on Unreasonable Requests
“I understand this feels urgent, but this timeline isn't realistic. Here's what I can do instead.”
When a deadline is too tight
“I want to deliver good work, and that's not possible with this turnaround. Can we adjust?”
“I'm happy to help, but I need more lead time for requests like this going forward.”
“This is a bigger ask than it might seem. I'd like to scope it properly before committing.”
When someone underestimates the effort
Following Up Professionally
“I wanted to follow up on my earlier message. Is there anything you need from me to move forward?”
“Just circling back — let me know if you've had a chance to review this.”
Email-friendly follow-up
“I know you're busy, but I'd appreciate an update on this when you have a moment.”
“This is still on my radar. I'd like to keep things moving — can we set a quick check-in?”
When a project is stalling